Updated: 31/01/2024

TERMS & CONDITIONS

This Agreement (herein “Agreement”) is between Mirek Studio Co., Ltd, (herein "“Mirek Studio”) and any client (herein “Client”) or agency representative (herein “Agency”). By purchasing any service from Mirek Studio, you agree to the following Terms & Conditions. The Fees and Expenses are based on the Job Description as presented by the Client (or Agency) and summarized via email. Any changes, whether made orally or in writing, may result in additional charges. The expenses are estimated in good faith. Client (and/or Agency) hereby indemnifies and holds Mirek Studio Co., Ltd and its subcontractors harmless against any and all liabilities, claims, and expenses, including reasonable attorney’s fees, arising from Client’s (or Agency’s) use of the Work. Estimates are valid for 7 days.

PAYMENT - Mirek Studio may or may not request advance payment of 100% project total to initiate production. In some special cases (first time customers), Mirek Studio may request advance payment of 50% project total to initiate production. Second, 50% due before final delivery of high-res final files. The client (or Agency, if the project is commissioned and agreed to by an Agency) shall make final payment before final high-res files are released (or as outlined within a signed Work Agreement document, which takes precedence). 

DELIVERABLES - Mirek Studio’s standard policy is to not release full working layered files to Clients. Simplified layered files can be provided for an additional fee if not stated in the project scope of work.

REVISIONS & DELIVERY - Final delivery date is subject to change depending on when assets or order payment are received and the complexity of comments during feedback rounds. Feedback rounds are limited to 2 rounds per image (1 initial notes and direction, and 1 for additional changes after delivery). Feedback Revision requests must be submitted no later than 7 days from delivery date. If no requests are made within 7 days, the image(s) are automatically considered accepted by the client. Additional rounds or revision requests that constitute a change in the Project Summary will be estimated as additional cost.

REFUND CANCELLATION AND EXCHANGE POLICY - Requests for cancellation, refunds, or exchanges are dealt with on a case-by-case basis. Mirek Studio may terminate this agreement at any time and return the fees paid by the Client for any image(s) that Mirek Studio has not edited. Mirek Studio may or may not, in Mirek Studio’s sole discretion, return fees paid for edited images deemed accepted or not by the Client.  

Mirek Studio may terminate the Client’s access to Mirek Studio services without cause or notice. Mirek Studio reserves the right to change this Agreement at any time, and the Client’s continued use of Mirek Studio will signify the Client’s acceptance of any adjustment to these terms. If there are any changes to our privacy policy, Mirek Studio will date the update.